​​In line with the General Secretariat of Zakat, Tax and Customs Committees' commitment to enhancing the quality of services provided to its clients, and based on the tasks and responsibilities entrusted to it to serve customers in the easiest and fastest ways possible, the General Secretariat has ensured the provision of electronic services through its website and smart devices. This is aimed at facilitating and expediting the completion of clients' official requests through the use of these electronic services provided by the General Secretariat. Please note that this timeframe does not include the completion of deficiencies in cases where the client has not provided all required information, nor does it include the time taken to process transactions by a third party such as other government agencies when the nature of the transactions requires so.

Help and Support

The General Secretariat of Zakat, Tax and Customs Committees' website provides help and support to beneficiaries in a manner that accommodates the largest number of website visitors, by providing readable content, multimedia, detailed information, and links to various forms of assistance such as: frequently asked questions, and communication channels for inquiries and complaints.

Privacy and Confidentiality of Information

The General Secretariat of Zakat, Tax and Customs Committees ensures that the confidentiality and privacy of user information is at the top of its list of priorities. Privacy and confidentiality policies are considered part of the terms of use of the General Secretariat of Zakat, Tax and Customs Committees' website. For more information on privacy and confidentiality, you may visit the Privacy Policy page.

Service Level